Returns

HOW TO RETURN ITEMS

Returns must be from UK Mainland.

You will need to complete a returns application here.

Once a return is approved, you'll be asked to get the items shipped to the address below, where we will then process your return and potential refund.

We'll begin processing your return as soon as we receive it.

PLEASE SEND ALL RETURNS TO

PO Box 6313, Basildon, Essex SS14 0HW

 

FREQUENTLY ASKED QUESTIONS

HOW DO I CREATE A RETURNS REQUEST

Complete your returns request via the link provided when your purchase was made. Our team will respond within 48hrs with an approval/denial, or will contact you for more information to determine if a return is possible. 

HOW LONG WILL MY RETURN TAKE TO PROCESS?

We aim to issue refunds on returns within 5 to 7 days of receipt of the item back into our returns department. Please be aware, this may take longer during busy periods.

CAN I RETURN MY ONLINE ORDER TO A SHOP?

Unfortunately, all orders places through our online store must be returned to tackleguruspares.com.